This Privacy Notice applies to personal information Harvest Grain Ltd. and its affiliates collect through the website www.harvestgrain.ca and any mobile apps (hereinafter collectively referred to as the “Website”).
We are located at 3814 Burron Avenue, Unit 30, Saskatoon, SK - S7P 0E
If you have a question or complaint about our personal information handling practices, please contact us at info@harvestgrain.ca
In this Privacy Notice, the terms “Harvest Grain,” “we,” “our,” and “us” mean Harvest Grain Ltd. and may include our group of companies from time to time, including, without limitation, our subsidiaries, affiliates, and related entities.
We take the protection of your privacy and your personal information very seriously and process your information in accordance with applicable privacy laws.
1. What Personal Information We Collect
1.1 Definition: Personal information is information that identifies you or could reasonably be combined with other data to identify you. This includes your name, address, phone number, email address, username, password, feedback, IP address and location, device type and configuration, download details (time, interruptions, success/failure), the URL from which you accessed the Website, demographic information, and similar personal details.
If you are a business customer or prospective business customer, information such as your title,
business address, and business telephone number (when used to contact you in a business
capacity) is not considered personal information.
1.2 Sources of Information:
(a) Information you provide directly, such as when filling out forms, inquiries, or surveys.
(b) Information from other sources, such as affiliates and companies that help update our records.
(c) Information collected automatically when you visit our Website (e.g., browser settings, cookies).
2. How We Use Your Information
2.1 To provide, manage, and improve Website access, layout, and functionality.
2.2 To process orders, respond to inquiries, validate customers, prevent fraud, support investigations, and communicate updates. Marketing emails are only sent if you opt in, and you may unsubscribe at any time.
2.3 To create and share anonymous or aggregated insights for business purposes.
2.4 To share with trusted third parties who perform services on our behalf (e.g., hosting, customer service, targeted promotions).
2.5 To share with affiliates, including those outside Canada, who may be subject to different laws.
2.6 To comply with contractual obligations, legal requirements, law enforcement requests, or in the event of mergers, acquisitions, insolvency, or debt collection.
3. How We Protect Your Personal Information
We implement administrative, technical, and physical safeguards, including password protections, SSL-secured communications, encrypted transmissions, restricted employee access, and secure servers. While we take every reasonable step, no system is fully immune to unauthorized access or breaches.
4. Third-Party Links and Social Media Plug-ins
The Website may provide links to third-party sites and allow connections to social networks (Twitter, LinkedIn, Instagram, YouTube). These sites are governed by their own privacy policies, and your use of them is at your own risk.
5. Data Retention
We retain information only as long as necessary for business, legal, or contractual purposes, and maintain a records retention and destruction program.
6. Minors
Our Website and services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
7. How to Contact Us
If you have questions or concerns about our privacy practices, please contact us at:
info@harvestgrain.ca
You may request a copy of your information, corrections, deletion, or restrictions on processing. You may also request data transfers or object to certain processing activities, including direct marketing.
8. Notice to Persons Outside Canada
This Privacy Notice is governed by Canadian federal and provincial laws. By submitting personal information, you understand it will be subject to these laws.